Dear Valued Customer,
First and foremost, we sincerely apologize if our product did not meet your expectations. Your trust means everything to us, and we truly appreciate the opportunity to make things right.
Our return policy is guided by the Sunnah, ensuring fairness and care for our valued customers. If you are not completely satisfied with your perfume, we are happy to offer a return or exchange.
- You may request a return or exchange within 30 days of purchase.
- To be eligible, the perfume bottle should have at least 90% of the product remaining.
- Tester Boxes (Sample Boxes) are non-refundable, as they are designed for fragrance testing.
- We kindly ask customers to cover a small shipping fee for returns or exchanges.
If you have any questions or need assistance, please feel free to reach out. We are always here to help and ensure your satisfaction!